These terms apply to purchases from the TCG PullFolio shop. Our Shipping & Pickup and Returns & Refunds policies are part of these terms. Please also read our Privacy Policy.
Who you’re buying from
TCG PullFolio, Williston, North Dakota. Contact: support@tcgpullfolio.com.
Prices, tax and payment
- Prices are in U.S. dollars. Sales tax is calculated at checkout and shown before you pay.
- Online payments are processed by Stripe. We don’t receive or store your full card number.
- Cash is accepted for local pickup only (see Shipping & Pickup).
Availability
- Items are held for you for a limited time while you check out. If you don’t finish checking out, the hold ends.
Shipping area and preorders
We ship to the contiguous United States, including Washington, D.C. (see Shipping & Pickup). We don’t offer preorders.
Promo codes
Promo codes are subject to the conditions shown with the code. You can use one promo code or PF Rewards on an order, not both.
PF Rewards
PF Rewards is our free points program for customers with a TCG PullFolio account.
- Joining: PF Rewards comes with every account. There’s no fee, subscription or membership level. Guest checkout is still available, but guest orders don’t earn or use points.
- Earning: on orders placed while signed in, you earn 1 point for every whole $1 of merchandise you pay for, after any discounts. Tax and shipping don’t earn points, and amounts under a whole dollar don’t carry over to later orders. Points are added when your payment is confirmed, or for a cash pickup order when you pay at pickup. Points earned on an order can’t be used on that same order.
- Using points: every 100 points takes $5 off the merchandise on an order, in $5 steps. Points can’t pay for tax or shipping, and at least $0.50 of the merchandise must still be paid. Points are never used for less than $5 per 100 points. If an order isn’t completed (for example, the checkout expires before payment), the points used on it go back to your balance.
- Refunds: if an order is refunded in full or in part, the points earned on it are removed and the points used on it are returned, in proportion to the amount refunded. If points removed this way were already used, your balance can go below zero until later purchases bring it back up. You never owe us money for points.
- No cash value: points have no cash value. They can’t be turned into cash, sold, or transferred or combined between accounts. A refund only returns money you actually paid; points used on an order come back as points.
- Expiry: points don’t expire.
- What doesn’t earn points: points are only earned on paid merchandise. Reviews, referrals, sign-ups and other activity don’t earn points.
- Past purchases: points aren’t added automatically for purchases made before PF Rewards started or made as a guest. We may choose to add points for a past purchase after confirming it’s yours.
- Corrections: if points are added to your balance by mistake, we may correct it.
- Changes: we may change PF Rewards for the future by updating these terms. A change won’t reduce the value of points already in your balance. If we end PF Rewards, we’ll give at least 30 days’ notice so you can use your points.
Your order
- Your order is confirmed when we receive your online payment, or when you place a pickup order paying cash at pickup.
- Receiving your payment doesn’t guarantee fulfillment. An order may need review before we prepare it.
- You can’t cancel an order once it’s placed.
- If we can’t fill your order because of a stock mistake on our side, we may cancel it and refund you in full.
- The remedies in our Returns & Refunds and Shipping & Pickup policies still apply, including the option to cancel if we can’t ship within the time we told you.
- Please include your order reference whenever you contact us.
Your legal rights
Nothing in these terms limits or excludes any rights you have under applicable law.
Changes
We may update these terms. The version in effect when you place an order applies to that order.